tag:blogger.com,1999:blog-2522061832498362846.post2122314482234933294..comments2022-04-07T23:07:57.817-07:00Comments on Pretty Addicted: Why I Canceled my Glossybox Subscriptionpretty addictedhttp://www.blogger.com/profile/01066989923452846622noreply@blogger.comBlogger15125tag:blogger.com,1999:blog-2522061832498362846.post-55186789629896646392018-02-16T13:04:04.415-08:002018-02-16T13:04:04.415-08:003.5 years later my wife has the same issue. Obviou...3.5 years later my wife has the same issue. Obviously theu don't learn from their mistakes.Anonymoushttps://www.blogger.com/profile/14167023891194187922noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-591254074672480562017-08-15T08:10:09.479-07:002017-08-15T08:10:09.479-07:00I ordered 7/25 and their website indicates the box...I ordered 7/25 and their website indicates the box has not even been packed yet for shipment. It is now 8/15. I contacted them via email and got an automated email back that it would be 14 days until they can respond to my email. I cancelled for August just in time! Maybe one day my July box will show up!<br />Diana Kinghttps://www.blogger.com/profile/11909643965356660104noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-20010199815846129792016-07-15T03:25:40.886-07:002016-07-15T03:25:40.886-07:00I love my BoxyCharm so much it seriously got me ad...I love my BoxyCharm so much it seriously got me addicted to sub boxes LOL So I figured I would try out a couple more. Glossybox.. HA. What a nightmare. I waited until after their crappy June 2016 box passed and joined in July. They took it upon themselves to charge me on the 2nd and again on the 4th. I thought this was an accidental double charged and emailed them about it. No response. Randomly I get the June box in my mail 2 weeks later. I'm like wtf I didn't order this. So I email the company again. Got a response of basically eff you we told that's what we were doing, even going as far as to claim they had sent several emails regarding this. Which they definitely had not, they didn't even send tracking. I told them I want a 100% refund and to cancel my sub all together. If they don't Ill just call my credit card co(cap 1) they are awesome about handling disputes like this. And just cuz, in the box the 3 full size products were a no name crap mascara $20, a no name junkie bright red lip gloss $20 and a $3 nail polish. The rest was samples. A tiny hair oil sample, a pore cleanser which had burst open all over the place and some hair whipped cream.. Absolutely horrible. Especially when you have BoxyCharm, also $21 a month sending you 5 full sized products AND its brands you know like Farmacy and OFRA etc.. they set the bar high they did lolMiss Amazinghttps://www.blogger.com/profile/09936295105837685141noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-38979710394207759262016-03-22T15:08:48.119-07:002016-03-22T15:08:48.119-07:00Yep, I am trying to cancel. I ordered a March box...Yep, I am trying to cancel. I ordered a March box for the first time. I received it and was not happy. Sorry i do not think products are worth $21. I went to cancel because, i thought why am I spending $21 on samples??!! and when I did go to cancel my sub, of course a tiny note saying I had to cancel by March 15, if I do not want to receive the April 2016 box. Seriously!!?? I do not want another box of junk samples, that companies give a way for free. My march 2016 box, had a junkie hand cream, which I can get for the same size for $2.00 at the drugstore. a sample of too face lip product. 2 tiny vats of some kind of cream with no info on what is in it. a eyeliner, which I could get a comparable one for $5 dollars at the drug store. And a luxie brush, that they say retails for $15, when I see something like that should not be selling for more then $5.00 for a brush. Was just at TJmaxx, and they had a comparable one contour brush for under $5.00, practically the same handle in black and silver. I contacted my CC to let them know that if they do charge, that it was unauthorized for the month of April. These companies are in it to make money. when they claim those product values are more, they are most certainly over exxagerated items of crap. anoymoushttps://www.blogger.com/profile/02570475252317981378noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-52738334282248991842015-04-16T04:53:45.546-07:002015-04-16T04:53:45.546-07:00Oh dear. I got reeled in by all the lovely instagr...Oh dear. I got reeled in by all the lovely instagram photos and signed up in March. They charged me for April before I received March's box and, last week, when I inquiries about when they intended to ship March's box and, after a few days, they told me my address was incomplete. I went back to the site and found that my street name was missing. No matter what I did to add it, it just wouldn't stick. I'm Canadian and figured it must be a system glitch but nobody contacted me to let me know. I wonder how long that would have gone on for... They changed my address for me but I had to reach out again to inquire about when they would ship my March box, this time mentioning that I'm a blogger and can't wait to review their products and services. They say it was shipped out the night of the 13th. We'll see. I'd better not be charged for May before I get both March and April.Anonymoushttps://www.blogger.com/profile/05722681521224577886noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-6612948137380026952014-09-15T15:17:58.401-07:002014-09-15T15:17:58.401-07:00I wish I had read this blog post before ever bothe...I wish I had read this blog post before ever bothering to try out Glossybox. I was so disappointed with my experience and because they take your money so quickly, had to pay for a month even after cancelling because they had already went ahead and charged me. My first box had a shampoo and conditioner set in it and they had leaked all over the box and never did they respond to my complaint on that issue. Their customer service is such a huge turn off. I have tried out Birch Box and if I decide to continue any subscription box (I have been testing out a bunch), it will definitely be them and I will not pay for a Glossybox again! Anonymoushttps://www.blogger.com/profile/07056975198914070763noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-5218701021294695442014-01-09T09:04:10.271-08:002014-01-09T09:04:10.271-08:00I did receive a box in early August 2012, but I wa...I did receive a box in early August 2012, but I was so unimpressed I think I tossed most of it. Nothing was remarkable, and it was definitely not worth the frustration. I hope your experience is better than mine!pretty addictedhttps://www.blogger.com/profile/01066989923452846622noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-14142498854429351002014-01-09T06:45:17.764-08:002014-01-09T06:45:17.764-08:00I also had bad experiences with glossy box. Their ...I also had bad experiences with glossy box. Their boxes NEVER! arrive on time but they are so quick to take your money. I changed my address and i did not receive 2 boxes. I emailed customer service amd their statement to me was "Thanks for writing in! Unfortunately, all address changes must be made by the first day of the month in order to take effect for that month's GLOSSYBOX shipment. This is stated under the terms and conditions on GLOSSYBOX.com. In order to retrieve your GLOSSYBOX, you must contact USPS to have it forwarded to you. This is BS! Because i did change my address before the begining on the month. They are just crap, i cancelled my subscription and i will NEVER return. DO NOT SUBSCRIBE TO THEIR BOXES! Anonymoushttps://www.blogger.com/profile/05746692755469794743noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-70244452582545092992014-01-05T16:53:20.907-08:002014-01-05T16:53:20.907-08:00To bad I didn't read this last week when I sig...To bad I didn't read this last week when I signed up for glossybox! I would interested in knowing if u received your box or your replacement box?Anonymoushttps://www.blogger.com/profile/18033903536811081551noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-60449379046279448352013-05-22T19:15:23.301-07:002013-05-22T19:15:23.301-07:00I should have read this before I sign up. Now I ca...I should have read this before I sign up. Now I can already feel the lack of their costumer service. Hopefully my may box arrive before new new month starts and charge me and have to wait for ever.lynn-lynnhttps://www.blogger.com/profile/07497072472258376296noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-33526504847692872852013-05-22T18:34:51.325-07:002013-05-22T18:34:51.325-07:00I'm so glad I found this page. I was just in t...I'm so glad I found this page. I was just in the process of signing up for glossybox and decided to look for a promo code. After reading this, I won't bother. Thank you!SapphireMaidenhttps://www.blogger.com/profile/12873735682127324912noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-17968179711512797762013-05-14T13:33:11.885-07:002013-05-14T13:33:11.885-07:00Thx so much for your review. I just joined Glossyb...Thx so much for your review. I just joined Glossybox after reading an article on instyle really promoting them.. Low and behold I never received my box and the customer service is lackluster at best - they dont even respond. I ordered the box in April and its nearing a month and still no product or response. I know the mail can be flaky but regardless having no word from Glossy even to say sorry or will get that fixed is just pitiful. I have left voicemails with them and emails to no avail. Unfortunately I now have to wait until the my Paypal disputed clears (a few weeks) but at least Paypal stands up for buyers. Thats just pretty pathetic. I have to go through a third party to correct this. A replacement box would have been fine, but they didnt even give me THAT option. Honestly it sounds like they are just getting worse. Birchbox looks great I will totally give them a shout!Jedigoddesshttps://www.blogger.com/profile/04180013707043989045noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-16114344622374003942012-10-24T16:55:15.423-07:002012-10-24T16:55:15.423-07:00I'm in the US, but I too have had horrendous c...I'm in the US, but I too have had horrendous customer service with Glossybox. So horrendous to the point I had to report them to the Better Business Bureau. Did so a few days ago and just waiting for their reply. They have a pretty good success rate, so I suggest you too file a complaint. Such a shame because they could have so much going for them..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-54077480330313473212012-07-23T13:28:39.146-07:002012-07-23T13:28:39.146-07:00Jane i didn't know that they had a bad reputat...Jane i didn't know that they had a bad reputation for customer service in the UK! I should have looked a bit harder. Even though I hadn't seen much, everything I had seen was good in terms of the samples themselves, so I just went ahead with it. I will definitely be more wary in the future. I'll be sure to share the contents of and my thoughts on the box when it comes, despite the fact that I really no longer even want it.pretty addictedhttps://www.blogger.com/profile/01066989923452846622noreply@blogger.comtag:blogger.com,1999:blog-2522061832498362846.post-31538230937637338802012-07-23T13:21:59.773-07:002012-07-23T13:21:59.773-07:00I'm sad to hear they haven't learned anyth...I'm sad to hear they haven't learned anything from the complaints in the UK. They have a bad reputation when it comes to customer service and I've heard many people have struggled to obtain replacements, cancel or receive refunds. <br /><br />I will be interested to hear what you got in your box when it finally arrives. I suspect it would be hard to enjoy it, even it if it is good, simply because of all the hassles.<br />Jane xAnonymoushttps://www.blogger.com/profile/02697215444278539066noreply@blogger.com